Less worry, more confidence: OPPO support is here for you

Have you ever been frustrated with these issues? Have no idea which model is right for your needs? Afraid of being charged unreasonably when replacing spare parts? Or are you worried about privacy security while repairing? Now, with the trusted services that OPPO offers, you can fix the problem immediately.

For travelers

International warranty service: OPPO has taken the lead in launching IWS and for designated devices, you can take advantage of warranty, repair and software upgrade services at authorized service centers in 59 countries / regions.

Self-service at your fingertips

Live Chat / Service Hotline: When you forget to set the desktop layout, adjust screen mute gestures, or want to know more about new products, you can find the answer through live chat at the bottom of the official website or the service hotline.

Website FAQs: In the FAQ on the web page, questions that may interest you or recent hot topics can be found.

Email service: If you have any suggestion or question, please feel free to email OPPO mailbox.

Care you care in the repair process

Original spare parts: Only original spare parts are used for repair at OPPO service centers.

Price transparency: The prices of spare parts are clearly displayed on the official website and in service centers.

Face to face repair: To allay your worries, you can choose to sit in front of the repair engineer and watch the entire repair process at upgraded service centers.

Information security: OPPO strictly follows the General Data Protection Regulation in order to protect the privacy of users.

For your daily use

OPPO Care: There are several types of warranty services such as screen protection plan and extended warranty.

Power project: Enjoy a free mobile top-up service at any OPPO service center.

Free protective film: Free mobile phone protection film several times a year.
A warm reminder is that the services available vary by region, please consult your local service center for specific services.

OPPO support aims to alleviate user problems and meet the increasingly diverse needs of users across the entire experience process. OPPO will maintain the fundamental faith of “care for you, within reach” and constantly improve the services it provides.



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