The Moroccan Pension Fund (CMR) was awarded by the International Association of Social Security “ISSA” during the ISSA Virtual Social Security Forum for Africa held from 5 to 7 October.
This distinction particularly concerns the renewal of the certificate of excellence for the successful implementation of the ISSA guidelines in terms of the quality of Services, specifies the Fund.
The CMR also obtained a certificate of merit for its good practice relating to the use of “the theater-forum as a channel of communication and direct interaction with users in order to develop the culture of social security.
The platform dedicated to the dematerialized management of retirement files deployed by CMR in 2019 was also recognized as good practice.
It should be remembered that this platform constitutes the interface for exchange with employer partners, allowing them to digitize and transfer pension files to the CMR as well as monitoring, in real time, the status of their processing.
These certificates bear witness to the ongoing dynamic in which the CMR is taking part in order to consolidate its desire to align with national and international good practices in order to improve the quality of its services, simplify its procedures and develop interactive communication with its users. .